Contact us
Branch details
875 Third Avenue, 4th Floor
New York, NY 10022-7218, USA
Tel: +1 (212) 326-5100
e-mail the branch

Are you interested in working in a stimulating and dynamic environment that provides you with an opportunity to develop your skills and enhance your career?

Customer complaints
We take customer complaints very seriously as they offer us the opportunity to improve our services. Handelsbanken’s customer complaints policy applies throughout the whole Group. The policy states that all complaints must be dealt with correctly, carefully and as efficiently as possible.

What should I do first

If you have any concerns or if you would like to file a formal written complaint, please contact your Account Manager. When we have received your complaint, we will send you a confirmation of receipt, together with an assessment of when our review of the matter is expected to be completed.

Reappraisal of decisions

If the response does not fully address your issues, please contact:

Handelsbanken New York branch, customer complaints
Telephone number: +1 212 326 2702

Dissatisfied with the Bank's decision?

If you are not satisfied with the decision of the Bank,
you are welcome to contact:
New York State Department of Financial Services

GlobalOn-Line support
+46 (0)771 519 700

The help desk is available 24 hours a day, 7 days a week.

How to find us
Map (new window)


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